What is VoIP?

Should I switch to Internet Phones?

VoIP (Voice over Internet Protocol) is a fantastic technology that allows you to make and receive telephone calls over the Internet and has been in the mainstream for the past decade. It is also referred to as an Internet Phone. VoIP enables you to make inexpensive telephone calls over a high-speed Internet connection instead of using your regular telephone service. You can connect to regular telephone numbers locally or anywhere else in the world. This can be done for one low price generally eliminating long distance fees. In addition, you will usually have low international phone call rates to other countries. The savings can be substantial, with costs lower than those levied by traditional telephone carriers.

As mentioned earlier, one requirement for VoIP is a high speed internet connection, such as cable or fibre optic, but in our case its Satellite Internet. As long as the Internet Service Provider's bandwidth meets the minimum bandwidth and latency requirements for VoIP and the connection is stable enough you should have a quality experience free from audio artifacts and jitter. In most cases you will need an "always on" type of connection with a bandwidth of at least 128kbps on both upload and download for a single VoIP voice connection (an uncompressed voice connection will use approximately 90kpbs on both the upload and download).


What are the benefits of VoIP?

First and foremost the main benefit of VoIP is that you get more for less money. If you're considering a VoIP Service Provider with inexpensive call rates, be sure they include the features that will make your communications system state of the art. In addition, added features such as voice mail, call waiting, call forwarding, web based control panel, voicemail to email, advanced call forwarding features, etc., are added at no additional cost. Plus, international rates are a lot less than traditional telephone companies. In most cases you are not limited to just a certain local numbers, but can even choose one from another state or country. You can add virtual numbers from other areas that will ring in on your primary number.

So, the benefits of VoIP are:

  • Lower monthly telephone bills; inexpensive long distance calls.
  • Additional features; all included in your one monthly flat rate.
  • Lower prices on International calling.
  • Virtual numbers; numbers that ring in on a primary number and can be from other areas of the country.
  • Portability (LNP), or the ability to take your phone number with you.

Certain people are going to benefit more greatly from VoIP than others. Entrepreneurs and small businesses are such great candidates for VoIP that it would be hard to present an argument against getting a VoIP service. It's not just the inexpensive calls that are the primary motivation, it is also all of the advanced features that are part of many providers’ service. Getting a state of the art communications system, one that up until now would cost several hundreds of pounds per month with a large initial outlay, for under fifty pounds a month is incredible (and with very little upfront cost). Adding a VoIP line or two can greatly increase a small business's communications features, save money and increase revenue. Look into the features that will benefit your business plan, they may be more than you expected.

Our VoIP services are provided through our parent company COM-TEL Telecom Ltd. If you are interested in learning more about how VoIP can benefit you and your business contact us on 01522 252468 or use the contact form link at the top of this web page.


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